Questions? We Have Answers! | DermaFix


How It Works 
Service Area

+  Conveniently book online from any device 24/7. Anytime. Anywhere. 

+  We will bring our one-of-a-kind Mercedes Sprinter directly to you.  No more waiting rooms.  Experience redefined skin solutions conveniently scheduled around you.   

+  We leave just as discreetly as we came.  Up to two hours saved door to door.  Leaving you with an extra two hours to fill in the blank.   

Hours of Operation 

DermaFix is open exclusively by appointment only.  

We are currently servicing customers residing in Austin, TX. 

Accepted Payments

+  We accept debit cards, credit cards and cash.

+  Credit Cards bearing a Visa, MasterCard, American Express, Discover, JCB, and UnionPay logo are accepted.  

+  We offer a 10% discount to cash paying customers.  (This discount does not apply to packages and cannot be combined with another offer.) 


A list of the treatment prices can be found by clicking ‘Treatment Menu’ in the Menu Bar at the top of any page or here.

Credit Card

Your credit card will not be charged for booking a service.  Please refer to our cancellation policy for more information on rescheduling or cancelling your appointment.

Appointment Availability 

Text/call us at 512.987.0323 if you are unable to find a time that works for you.  We will try our best to accommodate your schedule, although we cannot guarantee availability. 

Age Restrictions 

We are happy to accommodate clients of all ages.  Written consent from both parent/legal guardian and the minor are required before proceeding with booking.  Please contact us to have this arranged.  


Treatment Menu

A list of the services we offer can be found by clicking ‘Treatment Menu’ in the Menu Bar at the top of any page or here.

About Our Treatments 

Information regarding our treatments can be found at the links below: 

+  Microneedling

+  Salt Macrodermabrasion

+  Ultrasonic Therapy 

+  LED Light Therapy 

Which Treatment Is Right for You

Above the Neck 

+  Glow & Go is a three-step facial consisting of organic sea salt microdermabrasion that effectively and evenly removes the stratum corneum. Then ultrasonic massage safely delivers DermMasque deep into the skin to promote greater post-treatment exfoliation through the process of cavitation.  Renowned for its healing properties, LED light therapy dramatically reduces redness and inflammation for a perfect finale. Unparalleled results leave the skin’s appearance completely restored to its original glow with absolutely no downtime. 


+  Salt-A-Peel begins with more aggressive sea salt exfoliation than its former Glow & Go.  Less traumatic than chemical peels, and more effective than traditional mechanical exfoliation techniques, this non-invasive procedure is the perfect alternative to any laser. Cavitation ultrasound soothes newly buffed skin by delivering hydrating anti-oxidants precisely where they were formulated to work. LED light therapy decreases post-procedure discomfort by encouraging cell turnover to help skin heal naturally.  Please expect 3-5 days of mild to moderate peeling following treatment.  

+  DermaFix Platinum is an exceptional facial combining microneedling, ultrasound and LED light therapy.  Microneedling revitalizes skin by initiating production of new collagen and elastin to reduce scarring, correct fine lines and improve surface texture.  The DermaFix approach prevents redness and inflammation, and increases skin permeability for deeper penetration of products, completely restoring the skin.  Please expect 3-5 days of mild to moderate peeling following treatment. 

+  DermaFix Diamond, our signature facial, is the perfect solution for delivering amazing results suitable for all skin types and colors with no downtime.  This four-in-one treatment utilizes cutting-edge technology for a truly transforming facial experience.  Exclusive gold-plated microneedling, radio frequency, ultrasound, and LED light therapy leave the skin with visible improvement following the first treatment, and months after the last.  Please expect 5-7 days of moderate peeling and redness following treatment.  

Below the Neck

+ DermaFix Silver is ideal for treatments below the neck. This microneedling treatment activates your body's natural cellular regeneration.  Many skin concerns, including reduction of scars, stretch marks and discoloration can be addressed with this approach. Invigorating microneedling exfoliation initiates production of new collagen and elastin, and aids in the absorption of topically applied growth factors.  The result is visibly smoother, healthier skin. Target the areas of your choice: axilla, arms, knees, abdomen, glutes, or thighs.  Other areas upon request. 


Making a Reservation 

A reservation can be made by clicking on any of the ‘Book Now’ buttons found on our website or here.  Just a reminder, DermaFix requires a valid credit card on file to hold a reservation and must be booked online.  

Making a Reservation for Multiple People

We are happy to accommodate multiple clients at the same location by performing back to back treatments.  Please contact DermaFix at 512.987.0323 and a team member would be happy to arrange this.  

Access & Edit Intake Forms (New Clients) 

Locate ‘Reservation Confirmation’ email  >  Edit Intake Forms  

(Please refer to Confirmation Email Help if you are having trouble locating this email.)

Reschedule/Cancel Appointment 

Locate ‘Reservation Confirmation’ email  >  Reschedule/Cancel Appointment  

Once redirected, you will be given options to reschedule or cancel your existing reservation

(Please refer to Confirmation Email Help if you are having trouble locating this email.)

Confirmation Email Help

 Having trouble locating your ‘Reservation Confirmation’ email?  No problem! A member of our team would be happy to resend it if you kindly reach out to us at 512.987.0323


What to Wear 

+  We highly recommend wearing comfortable clothes to your appointment.  

+  Please keep your face clean (and/or treatment area) and do not apply makeup.  

What to Expect 

To serve you better, we may arrive up to 15 minutes prior to your reservation time.  Early arrival gives us the opportunity to prepare for your service. At your scheduled time, please make your way to the Sprinter.  The entrance can be found on the passenger side.

Precautions, Protocol Prior to Treatment & Post-Treatment Instructions

Information regarding your scheduled treatment can be found in the ‘Reservation Confirmation’ email sent when the reservation was made.  

(Please refer to Confirmation Email Help if you are having trouble locating this email.)


Environmentally Friendly 

DermaFix is an exclusively mobile aesthetics concierge proudly serving the Austin area.  Being mobile, we worked diligently to create a truly unique product that could deliver results all while respecting the environment.  The DermaFix Sprinter operates completely on solar energy and is equipped with BlueTEC® Clean Diesel Technology.  BlueTec® breaks down emissions to eliminate harmful elements.  Making BlueTec® the cleanest diesel vehicles in in the world.  


The DermaFix Sprinter is high maintenance.  She requires a space measuring 23 ft. long x 6 ft. wide, and 10 ft. high with roof exposure for solar power. Because treatments take place inside the Sprinter a flat, level ground is imperative.  Space is limited inside the Sprinter meaning we can accommodate only one client at a time. Please note children are not allowed for safety reasons.  

The finest results in nonsurgical skin tightening directly to your doorstep.

DermaFix Aesthetics Concierge

512.987.0323  |  Austin, TX 

© 2019 DermaFix

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